Contact Us

We are here to help with product questions, orders, delivery, returns, and exchanges.

Email: support@furlevane.com
Phone: +1 305-607-1942

Customer service hours

Monday–Friday, 9:00 a.m.–5:00 p.m. Eastern Time (ET).

Closed on weekends and U.S. federal holidays.

You can email us at any time. Messages received outside business hours will be reviewed during our next business hours.

Order support

Please include your order number, the email address used at checkout, and a short description of your question.

For a damaged, defective, or incorrect item, photographs are helpful where available. Do not send full payment card details.

Returns and exchanges

Contact us before sending a return. We will provide instructions, a prepaid shipping label, and the confirmed return address for an approved return or exchange.

Business information

Store brand: FURLEVANE
Legal operator: FURRYSTONE LIVING LLC

Business mailing address:
400 S 4th St
Louisville, KY 40202
United States

Please do not send returns to this business address unless we confirm it in your return instructions.

Website: https://furlevane.com